REI

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4.7

( 8 reviews )

Supermarket

Closed 10:00 AM - 08:00 PM See Hours

161 Town Square Pl, King of Prussia, PA 19406, United States

+1 4842-311-703

REI, a well-known brand in the outdoor retail industry, has established itself as a go-to destination for outdoor enthusiasts. With a wide range of gear, equipment, and apparel for activities like hiking, biking, skiing, and more, REI caters to individuals who seek adventure and exploration. The brand prides itself on offering high-quality products that are designed to withstand the demands of the great outdoors. In addition to their extensive product selection, REI also offers expert advice and resources to help customers make informed decisions about their outdoor gear. Whether it's a seasoned adventurer or a beginner looking to embark on their first outdoor excursion, REI is a trusted source for all their outdoor needs. With a commitment to sustainability and community involvement, REI is not just a brand, but a lifestyle choice for those who embrace the outdoors.

Amenities and More

Kerbside pickup
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Quick visit

Reviews

4.7/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bill angelakos

March 22, 2024

Went there to get fitted for and to purchase a backpack and grab a few other things. The pair of shoes that I tried on, I requested for in another color but she brought me out a normal instead of the wider size I had tried on even though we had a full conversation about needing a wide. I unfortunately didn’t double check that the different color was wide as well and purchased them. Basically useless now and I live an hour away. The one person who measured me for my backpack made me feel extremely uncomfortable after he continued to get extremely closed to me after my measurements were done. It was nice he was enthusiastic but he really needs to learn spatial awareness with his customers, especially women. I was going to purchase the backpack there but the experience with him made me so anxious I just wanted to leave right away and never talk to an employee there again.

Karen elsesser

March 22, 2024

I was in REI @KOP today for a weird situation. Over the holidays I lost the charging cable to my Garmin watch. My battery was down to 1%. The manager on duty today (New Years Day) I believe was named Travis, managed to find me one from a returned item; even though they don't actually sell chargers. I'm very grateful for REI having great employees and stellar service!

Sophia wen

March 22, 2024

I love how hands on the store is. I came in not knowing exactly what I needed for my trip but every employee that assisted me was happy to help me find exactly what I needed. From the first timer to the experienced outdoors person, there's something here for everyone.

Spoorthi shres

March 22, 2024

Love the resale section!! It’s like thrift shopping but less work!

Sam bartlett

March 22, 2024

Gabe gave incredible recommendations, an REI philosopher. Customer service is into another dimension at this location. Paul was excellent at check out. Good product, great service!!!

Shayla alvarado

March 22, 2024

Stellar customer service on top of great inventory and selection. I was on a mission for a women’s hiking shoe with little time to spare. My timing was perfect because Nolan stepped right up with a smile and totally took care of me with ease, insight and knowledge on the various choices. Loved his energy and personality. Checkout was awesome too as Gavin had a great vibe as well. The store is clean, well-lit and well stocked. Staff were available everywhere. Great to be at such a happy and vibrant store. The store scores!

郭雯瑾

March 22, 2024

Amazing store! My kids are all campers, hikers, bikers, boulderers, etc and rave about this company but I have never gone. Today I just wandered around, loving the amount of choices. The staff were helpful to this old lady first timer!( especially Kieran and Paul), and I ended up joining🙃. Love the co-op concept and will happily return again!

Will lugo

March 22, 2024

Difficult to emphasize how awful as ski shop this is. In my experience the Boot fitters and technicians were extremely incompetent. Save your feet and go somewhere else.